This Privacy Policy describes how AGK MOTORWERKS LLC collects, uses, stores, and protects the personal information of visitors to our website located at https://www.pilotcn.lol and of individuals who engage our services. The website and its supporting systems were designed and developed by AGK Werks, the engineering and development studio responsible for the technical build of this platform.
We are committed to protecting the privacy and security of the information you share with us. By accessing our website or using our services, you acknowledge that you have read and understood the practices described in this policy. If you do not agree with any part of this policy, please discontinue use of the website and refrain from providing personal information to us.
Throughout this document, the terms we, us, and our refer to AGK MOTORWERKS LLC, a company registered in the United States. The term you refers to any individual who visits the website, submits an inquiry, or otherwise interacts with our business.
We collect several categories of information to operate our website and deliver our services effectively. The information we collect falls into the following broad categories.
When you contact us through our website, send us an email, place a phone call, or otherwise communicate with our team, we may collect the information you choose to share. This commonly includes your name, your email address, your telephone number, and the details of your inquiry. If you engage our services, we may also collect billing information, company details, and technical specifications related to your project.
When you visit our website, certain information is collected automatically through standard web technologies. This may include your internet protocol address, browser type, operating system, the pages you view, the date and time of your visit, the referring website, and general geographic information. This data helps us understand how visitors use our site and allows us to improve the experience over time.
In limited circumstances, we may receive information about you from third party sources such as analytics providers, advertising partners, or publicly available business directories. We treat any information obtained from these sources in accordance with this policy.
We do not intentionally request or collect sensitive categories of personal information, such as information about your health, race, ethnicity, religious beliefs, or biometric data. We ask that you refrain from submitting such information to us unless it is strictly necessary for a specific project, in which case we will process it only with your explicit direction.
We collect information through several different channels. Direct collection occurs when you voluntarily provide information by completing a form, sending an email to info@pilotcn.lol, or speaking with a member of our team by telephone. Each of these interactions represents a choice on your part to share specific details with us.
Automatic collection occurs through cookies, web beacons, and similar technologies that operate in the background as you browse. These technologies do not require any active input from you and are described in greater detail in the Cookies and Tracking Technologies section of this policy.
We may also collect information through our business interactions with you. For example, when we prepare an estimate, schedule a diagnostic, or deliver a completed project, we create internal records that contain information relevant to that engagement.
When you communicate with us by email, we may retain a copy of the correspondence along with the metadata that accompanies it, such as the date and time of the message. When you call our office, we may log basic details of the call so that we can follow up accurately. These records are kept in our internal systems and are accessible only to authorized personnel.
The information we collect is used for a defined set of business purposes. We use your information to respond to your inquiries and to provide the services you have requested. We use it to prepare estimates, schedule appointments, and communicate with you about the status of your project.
We use your information to improve our website and our service offerings. Aggregated and anonymized usage data helps us identify which pages are most useful and where we can improve navigation and content. We may also use your information to send you updates about our services, provided you have not opted out of such communications.
We use information to comply with legal obligations, to protect the security of our systems, and to prevent fraud or other harmful activity. In each case, we limit the use of information to what is reasonably necessary to accomplish the stated purpose.
We may use your information to personalize your experience on our website and to tailor our communications to your interests. This personalization is based on information you have provided and on your interactions with our content. We do not use your information for automated decision making that produces legal or similarly significant effects concerning you.
If you contact us with a question about a particular service, we use the details of your inquiry to route your request to the appropriate member of our team and to maintain an accurate record of our correspondence. This helps us respond consistently and avoid asking you to repeat information you have already shared.
Where applicable under data protection law, we rely on one or more legal bases to process your personal information. These bases include the performance of a contract when we provide services you have requested, our legitimate interests in operating and improving our business, your consent where you have affirmatively provided it, and compliance with legal obligations to which we are subject.
Our legitimate interests include maintaining the security of our website, understanding how visitors interact with our content, and responding efficiently to inquiries. When we rely on legitimate interests, we ensure that our interests are balanced against your rights and that the processing is reasonably necessary.
Where we rely on your consent, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing that occurred before the withdrawal.
If you have questions about the specific legal basis that applies to any particular processing activity, you may contact us using the details provided at the end of this policy. We will explain, in plain terms, the basis on which we are handling your information for that activity.
We implement reasonable technical and organizational measures designed to protect the personal information we hold. These measures include encryption of data in transit, access controls that limit information to authorized personnel, and regular review of our security practices.
While we work hard to safeguard your information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, and we encourage you to exercise care when transmitting sensitive information online.
If you have reason to believe that your interaction with our website is no longer secure, please contact us immediately using the information provided at the end of this policy.
We retain personal information only for as long as is necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. The specific retention period depends on the nature of the information and the purpose for which it was collected.
When information is no longer needed for the purposes for which it was collected, we take reasonable steps to delete or anonymize it. In some cases, we may retain information in an aggregated form that cannot be used to identify you individually.
For example, records related to a completed service engagement are generally retained for a reasonable period to support warranty obligations, accounting requirements, and any follow up questions you may have. Records related to a simple website inquiry are typically removed once the matter has been resolved. Legal obligations, such as tax or regulatory requirements, may require us to retain certain records for a longer period.
Depending on your jurisdiction, you may have certain rights regarding your personal information. These rights may include the right to access the information we hold about you, the right to request correction of inaccurate information, and the right to request deletion of your information in certain circumstances.
You may also have the right to object to or restrict certain processing activities, the right to data portability, and the right to lodge a complaint with a supervisory authority. To exercise any of these rights, please contact us using the details provided in the Contact Information section.
We will respond to verified requests in accordance with applicable law. We may need to verify your identity before processing your request to protect against unauthorized access.
If you are a resident of California, Colorado, Connecticut, Utah, or Virginia, you may have additional rights under your state privacy laws, including the right to request details about the categories of personal information we collect and the purposes for which we use it. We do not discriminate against individuals who exercise their privacy rights.
Our website and services are not directed to children under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete that information as quickly as possible.
If you are a parent or guardian and believe that your child has provided us with personal information, please contact us and we will take appropriate action to remove that information from our records.
We take the protection of young people seriously. Our team receives guidance to recognize and respond appropriately to any indication that a user may be under the age of 16. We do not target our marketing or our content toward minors, and our services are designed for business and professional use.
Our business is based in the United States, and the information we collect is processed and stored on servers located primarily in the United States. If you are located outside the United States and choose to provide information to us, please be aware that your information will be transferred to and processed in the United States.
The data protection laws in the United States may differ from those in your country of residence. By using our website and providing information to us, you acknowledge this transfer. Where required by law, we take steps to ensure that appropriate safeguards are in place for any such transfer.
These safeguards may include reliance on standard contractual clauses or other mechanisms recognized by applicable law. We do not transfer personal information to any third party located in a jurisdiction that does not provide adequate protection without first establishing an appropriate legal basis for the transfer.
Our website may contain links to third party websites, products, or services that are not operated by us. This Privacy Policy does not apply to those third party sites, and we are not responsible for their privacy practices or content.
We encourage you to review the privacy policies of any third party website you visit through a link on our site. The inclusion of a link does not imply endorsement of the linked site or its practices.
Some web browsers offer a Do Not Track feature that signals to websites a preference not to be tracked. Our website currently does not respond to Do Not Track signals in a uniform manner because there is no widely accepted standard for how such signals should be interpreted.
Even where we do not respond to Do Not Track signals, you retain the ability to manage cookies and tracking through your browser settings as described in the Cookies and Tracking Technologies section above.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the effective date at the top of this page.
If the changes are material, we will make reasonable efforts to notify you, such as by posting a notice on our website. We encourage you to review this policy periodically to stay informed about how we protect your information.
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us using the details below.
AGK MOTORWERKS LLC
870 W Chartres Ave
Sandy - 84070-6692
United States (US)
Email: info@pilotcn.lol
Phone: +13855957688